Add a single user

In  User Management, click .

The Add User dialog appears.

Complete the following:

First name and Last name can be up to 75 characters each.
Email/ID must be unique and in valid email format: [e-mail].
Portal role: Accept the default, User; if adding a Portal admin, select Administrator.
Active: Turned on by default so that the user can sign in immediately after setting a password.

 Note: The system locks out a user after too many failed sign-in attempts and turns off Active. To re-enable the user's account, turn on Active.

Authentication: Select the service the user is required to use to sign in to Portal (as specified in SSO and Authentication.

 Note: Users who are assigned Prophix Authentication, on initial sign-in will be prompted to set up MFA and will then be required to supply a one-time password on subsequent sign-ins.

 Note: All admins, on initial sign-in will be prompted to set up MFA so that they can use Prophix Authentication in addition to their assigned SSO method.

External provider key: You can type the provider key, or leave the box blank, in which case the user's Email/ID are automatically added.

(This option only appears if the user's assigned Portal Authentication definition uses OIDC.)

 Note: If the user's Email/ID is changed later, you must update External provider key manually.

Click Save.